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RBC Investor Services believes that all of us – our customers and ourselves – stand to gain by being in contact, whether it's to answer a question, solve a problem or share a success story.

While we welcome any positive comments you may have, it is equally important for us to know when you have a problem so we can resolve it and retain your confidence. At the same time, we use your feedback to continuously improve the quality of the products and services we provide to you and other customers.

There are a variety of ways for you to provide positive feedback or express your concerns about your experiences with a member of RBC Investor Services. We encourage you to get in touch with us in person, by telephone, mail, fax or via the Internet.