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Canadafrançais

General contacts
Regulatory contacts
Career and recruitment contacts
Local Office Contacts
Vancouver | Calgary | Toronto | Montreal | Halifax | St. John's

Ombudsman
General contacts
Client Service
Tel: 416 955 6251
Email: generalinquiries@rbc.com

Viewfinder helpdesk
Tel: 416 955 5353 (Toronto area)
1 800 561 3389 (Toll free North America)
+44 20 7653 4451 (outside North America)
Email: vfhelp@rbc.com
Pensioner queries

Our payment specialists can be contacted as follows:

Tel: 1 800 668 1320 (Monday - Friday 8:00 am - 8:00 pm EST)
Fax: 416 955 2631 (Toronto), 514 876 7739 (Montreal)
Email: benefpay@rbc.com

In Halifax, Montreal and St. John’s, you may contact:

Bianca Macri
Tel: 514 876 2574
Email: bianca.macri@rbc.com

Regulatory contacts
Our compliance, privacy and anti-money laundering specialists can be contacted as follows:

Tel: 416 955 2891
Fax: 416 955 2899
Email: rbc-dexia-is-trust@rbc.com

John Lockbaum
Managing Director, Canada
Tel: 416 955 6507
Email: john.lockbaum@rbc.com

Vancouver / Calgary
Vancouver office
1055 W Georgia Street
6th Floor
Vancouver, BC V6E 3S5
Canada

Calgary office
335 - 8th Avenue SW
23rd Floor
Calgary, AB T2P 1C9
Canada

Cathy Phillips
Regional Director, Pacific
Sales & Distribution
Tel: 604 257 6127
Email: cathy.phillips@rbc.com
 John Sparling
Regional Director, Calgary & Prairies
Sales & Distribution
Tel: 403 299 4503
Email: john.sparling@rbc.com

Pensioner queries

Toronto
155 Wellington Street West, 2nd Floor
Toronto, ON M5V 3L3
Canada
Client Service
416 955 6251
Email: generalinquiries@rbc.com

Pensioner queries

Montreal
1 Place Ville Marie
5th Floor, East Wing
Montreal, QC H3B 1Z3
Canada
Andre Frigon
Director Client Service, Eastern Canada
Sales & Distribution
Tel: 514 876 2526
Email: andre.frigon@rbc.com

Pensioner queries

Halifax / St. John’s
Halifax office
5161 George Street
4th Floor
Halifax, NS B3J 1M7
Canada 		St. John’s office
226 Water Street
3rd Floor
St. John's, NL A1C 1A9
Canada

Rick Gant
Regional Director, Atlantic
Sales & Distribution
Tel: 902 421 5493
Email: rick.gant@rbc.com

Pensioner queries

Career and recruitment contacts
For any career or recruitment enquiries, please visit our careers site or contact:
Email: recruitment@rbc.com