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France

Paris office
105, rue Réaumur
F-75002
Paris, France
Regulatory contacts
Our compliance, privacy and anti-money laundering specialists can be contacted as follows:

Veronique Moussu
Senior Manager Compliance France
Tel: +33 1 7037 8313
Email: veronique.moussu@rbc.com

General contacts
For general enquiries, please contact +33 1 7037 8300

Philippe Legrand
Managing Director, France
Tel: +33 1 7037 8306
Email: philippe.legrand@rbc.com

Career and recruitment contacts
For any career or recruitment enquiries, please contact us at:
Email: recruitment@rbc.com

Making a complaint

For any complaint, please contact: +33 1 7037 8300.

To ensure concerns or complaints are handled in the most effective manner possible, we ask that customers follow the steps on the Making a complaint page.

Mediation

In enforcement to the article L.621-19 of the Monetary and Financial Code, since the foundation of law is required, client’s individuals or legal persons of RBC Investor Services France have the possibility to recourse to the Mediator of the Financial Markets Authority. Direct access to the AMF Mediator service is free, its address is:

Médiateur de l’AMF
Autorité des marchés financiers
17, place de la Bourse
75082 Paris cedex 02

For details concerning the referral to the Mediator please refer to this document.

For your convenience, select regulatory features are available here.

Accordance with the law "Informatique et Libertés"
The client has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, that he may exercise at any time with Paris RBC Investor Services, 105 rue Reaumur 75002 Paris.