RBC Investor Services is committed to delivering an exceptional client experience
and is proud of its awards and rankings and
active involvement with industry associations worldwide.
Together with our global and regional custody, fund administration and client
service awards, our strong results in recent industry awards and survey programs
reflect our commitment to client service as well as our quality and professionalism.
We have been recognised for service excellence by many prestigious titles and organisations including Global Custodian, Global Investor, R&M Consultants, and Custody Risk. We are pleased to highlight key accolades received in recent years.
Custody
Risk
Custody Risk Americas Awards (2013)
- Fund Administrator of the Year – Canada
Custody Risk European Awards (2012)
- Transfer Agent of the Year
- Fund Administrator of the Year – Luxembourg
Custody Risk Americas Awards (2012)
- Custodian of the Year – Canada
- Fund Administrator of the Year – Canada
Custody Risk European Awards (2011)
- Fund Administrator of the Year – Luxembourg
Custody Risk Americas Awards (2011)
- Custodian of the Year – Canada
- Fund Administrator of the Year – Canada
Global
Investor
Global Investor/ISF Global Custody survey (2013)
- Best Custodian Overall (unweighted)
- Regional tables (unweighted):
- Best Custodian Overall – EMEA
- Best Custodian Overall – Americas
- #1 rankings in 16 of 17 service categories and six top ratings in overall client categories, including:
- #1 – Respondents with a single custodian (unweighted and weighted by importance)
- #1 – Asset Owners (unweighted and weighted by importance)
- #1 – Mutual Fund Manager (unweighted and weighted by importance)
- #1 – Private Client Fund Manager (unweighted and weighted by importance)
- #1 – Respondents with less than $3 billion AUM (unweighted)
- #1 – Respondents with more than $3 billion AUM (unweighted and weighted by importance)
Global Investor/ISF Beneficial Owners Survey (2013)
- #1 Overall
- #1 in collateral management service category
- #1 in risk management service category
- #1 in handling of corporate actions/dividends
- #1 in settlement and responsiveness to recalls
Global Investor Global Custody survey (2012)
- Best Custodian Overall (unweighted)
- Regional tables (unweighted):
- Best Custodian Overall – EMEA
- Best Custodian Overall – Americas
- Best Custodian Overall – Asia Pacific
- #1 rankings in 22 out of 24 tables and five top ratings in the overall
client categories, including:
- #1 – Respondents with single custodian (unweighted)
- #1 – Respondents with greater than $1 billion AUM (unweighted)
- #1 – Respondents with less than $1 billion AUM (weighted and unweighted)
- #1 – Asset Owners (unweighted)
- #1 – Institutional Fund Manager (unweighted)
Global Investor Global Custody survey (2011)
#1 overall for quality of global custody services, including #1 ranking
in 22 categories, including:
- #1 overall for Americas (unweighted)
- #1 overall for EMEA (weighted and unweighted)
- #1 Institutional and fund manager (weighted and unweighted)
- #1 Respondents with greater than $1 billion AUM (unweighted)
- #1 Pension funds (unweighted and unweighted)
Global Investor/ISF 2011 Securities Lending Awards (2011)
- #1 for Global Coordination
- #1 for Relationship Management*
- Most Improved Lender
*joint #1
R&M
Consultants
R&M Consultants Global Custody survey (2013)
- #1 – overall
- #1 – Experts
- #1 – UK
- #1 – Canada
- #1 – Belgium, Netherlands and Luxembourg (BeNeLux)
R&M Consultants Global Custody survey (2012)
- #1 overall
- #1 in UK
- #1 in Europe
- #1 in Canada
- #1 in Far East
- #1 in Belgium, Netherlands & Luxembourg (BeNeLux)
- #1 in North America
- #1 with External Asset Managers
- #1 with UK External Asset Managers
R&M Consultants Global Custody survey (2011)
- #1 overall global custodian in the world
- #1 in Europe
- #1 in UK
- #1 in Canada
- #1 in North America
- #1 in Rest of World
- #1 with Asset Managers in four key categories (overall, direct, indirect/both,
UK)
Global
Custodian
- “Top-Rated” for global custody services (2005-2011)
- “Top-Rated” for custody services in Canada (2005-2011)
- Domestic “Top-Rated” agent bank in Spain (2006-2012)
Global Custodian Global Custody Survey (2012)
- Top Rated in four categories:
- Europe (2009-2012)
- Fund Manager (2009-2012)
- Client less than $1 billion (2010-2012)
- Client $10 billion+ (2011-2012)
Global Custodian Mutual Fund Administration Survey (2012)
- Top Rated in four categories:
- $100M - $1B
- Other Funds
- North America
- Single provider
- Commended in nine categories and received 37 Best in Class awards
RBC Investor Services actively participates in numerous industry associations
around the world:
In addition to our industry engagement, RBC Investor Services produces a
wide range of topical surveys, polls and thought leadership articles relevant
to institutional investors. Visit our Intellectual
Capital library for access to our extensive archives.
