About Us
Company overview
Corporate governance
Operating committee
Awards & rankings
Industry position
News & events
Careers
Legal
 Privacy
 Terms of use
 Security
 Document centre terms of use
Contact us
Terms of use

These legal terms of use ("Terms") apply to your use of the rbcis.com website (the "Site"). If you access and use the Site, you accept and agree to be bound by and comply with these Terms. If you do not accept these Terms, do not use the Site.

The Site is operated by RBC Investor Services Limited with the registered number B171349 (with the RCS Luxembourg) and its central administration at 14, Porte de France, L-4360 Esch-sur-Alzette, Grand Duchy of Luxembourg and with the registered number (with the Companies House): 5586623 and its registered office at Riverbank House – 2 Swan Lane, London, UK, EC4R 3AF ("RBC Investor Services"). The site includes links to websites operated by its subsidiaries RBC Investor Services Bank, RBC Investor Services Trust and RBC Investor Services Australia (“subsidiaries”) or those of affiliates or branches of RBC Investor Services. The services offered through these websites are offered by RBC Investor Services or its subsidiaries as specifically disclosed on the relevant website.

GENERAL

These Terms are to be read by you together with any terms, conditions or disclaimers provided in the other pages of the Site (the "Page Disclaimers"). In the event of any conflict between these Terms and the Page Disclaimers, the Page Disclaimers will govern.

All products and services that are described, made available or provided on the Site may be changed or withdrawn at any time without notice and are subject to the terms and conditions of the applicable agreements governing their use in addition to these Terms and Page Disclaimers. In the event that these Terms or Page Disclaimers are inconsistent with the terms of any agreement that you or your organisation may have with RBC Investor Services or its subsidiaries, affiliates or branches, the terms of that agreement will govern.

The information, material and content provided in the pages of the Site, (the "Information") is believed to be reliable when posted, but there is no guarantee that it is accurate, complete or current at all times. Without limiting the generality of the foregoing, the Information may include technical inaccuracies or typographical errors, and RBC Investor Services and its subsidiaries, have no obligation to update the Information. The Information or the Site may be changed, withdrawn or terminated at any time without notice.

Changes may be made to these Terms at any time without notice by updating this posting. You agree to review these Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

Any submission by you of an application, instruction or other request is subject to acceptance by RBC Investor Services or its subsidiaries, affiliates or branches and can be declined by RBC Investor Services or its subsidiaries, affiliates or branches for any reason.

You may not use the Site for any purpose which is libellous, unlawful, obscene, threatening or abusive.

A person who is not a party to these Terms may not enforce any of the provisions under these Terms under the Contracts (Rights of Third Parties) Act 1999.

LOCAL LAWS; EXPORT CONTROL

Neither the Information, nor any opinion contained in this Site constitute an offer or solicitation or recommendation to enter into any transaction, nor an offer or solicitation or recommendation to buy or sell any securities or financial instruments. The Site is intended for access from within the United Kingdom and it is not guaranteed that the Site or the Information complies with or is appropriate for use in other jurisdictions. If you are accessing the site from outside the United Kingdom, please be aware of the laws of your country or laws that otherwise apply to you in relation to any of the matters described in the pages of the Site.

You are wholly responsible for the use of the Site by any person using your computer and you must ensure that such person complies with these Terms. You may not use or export or re-export the Information or any copy or adaptation in violation of any applicable laws or regulations, including export laws and regulations of the United Kingdom, in force from time to time.

NOT OFFERING ANY ADVICE

The Information is for informational purposes only and is not intended to provide financial, investment, tax, legal, accounting or any other advice or recommendation for you, and should not be relied upon in that regard. You should not act or rely on the Information without seeking the advice of a suitably qualified professional advisor. Your advisor can help to ensure that your own circumstances have been properly considered and that action is taken on the latest available information.

NO WARRANTIES

RBC Investor Services provides the Site and the Information on an "as is, where is" basis and does not make any express or implied warranties, representations, endorsements or conditions with respect to the Site or the Information, including without limitation, warranties as to merchantability, operation, non-infringement, usefulness, completeness, accuracy, currentness, reliability and fitness for a particular purpose. Further, RBC Investor Services does not represent or warrant that the Site will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, difficulties in use, defects, incompatibility, failures, errors, omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

TRADEMARKS AND COPYRIGHTS

RBC Investor Services Limited and its affiliates are licensed users of the RBC trademark. RBC is a registered trademark of the Royal Bank of Canada. RBC Investor Services is the brand name under which RBC Investor Services Limited and its affiliates conduct their global custody and investment administration business. RBC Investor Services Limited is a holding company that provides strategic direction and management oversight to its affiliates, including RBC Investor Services Trust which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority and in the DIFC through a branch authorised and regulated by the Dubai Financial Services Authority. In Australia, RBC Investor Services Trust is authorised to carry on financial services business by the Australian Securities and Investments Commission under the AFSL (Australian Financial Services Licence) number 295018.

Nothing contained in these Terms shall be construed as conferring by implication, estoppel, or otherwise any license or right of any kind, including any license or right under any copyright, patent, trademark or other intellectual property right of RBC Investor Services or any other person or entity. The Information is for your personal use only. You may download or copy the contents of the Site or other downloaded items for personal use only. Any unauthorised downloading, re-transmission, decompiling or other copying or modification of trademarks and/or the contents of the Site may be a violation of any law that may apply to trademarks and/or copyrights and could subject the copier to legal action. Unless otherwise specified, no one has permission to copy, redistribute, reproduce, republish, store in any medium, re-transmit, modify or make public or commercial use of, in any form, the Information or any other part of the Site.

INTERNET EMAIL

Any unprotected email communication over the Internet is, as with communication via other mediums (e.g. cellular phones, post office mail), not secure or confidential, subject to possible interception or loss, and is also subject to possible alteration. You should not send any confidential, proprietary or sensitive information via this medium. RBC Investor Services and its subsidiaries are not responsible for and will not be liable to you or any one else for any damages in connection with an email sent by you to RBC Investor Services or any of its subsidiaries or an email sent by RBC Investor Services or its subsidiaries to you.

NO ENDORSEMENTS

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.

NO LIABILITY

Save for where any applicable law would be contravened, RBC Investor Services and its subsidiaries, affiliates and branches are not responsible for and will not be liable to you or anyone else for any damages whatsoever and howsoever caused (including direct, indirect, incidental, special, consequential, exemplary or punitive damages) arising out of or in connection with the Site or the Information, or your access to or use of, or inability to access or use the Site or the Information, or any action or decision made by you in reliance on the Site or the Information, or any errors in or omissions from the Site or the Information, or any unauthorised use or reproduction of the Site or the Information, even if RBC Investor Services or its subsidiaries, affiliates and branches have been advised of the possibility of these damages. Your sole remedy is to discontinue using and accessing the Site or the Information.

LINKS/SOFTWARE

Links from or to websites outside the Site, including links to RBC Investor Services’ subsidiaries Sites, are for convenience only. RBC Investor Services does not review or control, and is not responsible for, any websites linked from or to the Site, the content of those websites, the privacy practices of those websites, the third parties named therein, or their products and services. Linking to any other website is at your sole risk and RBC Investor Services and its subsidiaries will not be responsible or liable for any damages in connection with such linking. In addition, RBC Investor Services and its subsidiaries does not endorse or approve of the use of any part of the Site on any other website or any websites linked to the Site.

Links to downloadable software websites are for convenience only and RBC Investor Services and its subsidiaries, affiliates and branches are not responsible or liable for any difficulties or consequences associated with downloading such software. Use of any downloaded software is governed by the terms of the applicable license agreement, if any, which accompanies or is provided with such software.

DATA PROTECTION

RBC Investor Services or its subsidiaries, affiliates and branches may hold and process the information you provide as a result of your use of the Site, solely for the purposes of marketing or providing its services. RBC Investor Services and its subsidiaries, affiliates and branches may use information obtained about you from monitoring your use of the Site solely for internal purposes, including site performance, evaluating Site use and creating marketing reports for internal marketing purposes.

Your information may be controlled and processed by RBC Investor Services and its subsidiaries, affiliates and branches which may be in jurisdictions outside of the European Economic Area where there may be less stringent data protection laws. While RBC Investor Services and its subsidiaries, affiliates and branches will ensure that your information is processed in accordance with these Terms, you may not have rights under data protection legislation in those jurisdictions equivalent to those under European law.

You have a right to access and the right to rectify your personal data by sending us a written request to 14, Porte de France, L-4360 Esch-sur-Alzette, Grand Duchy of Luxembourg. RBC Investor Services may charge for this service.

JURISDICTION

The Site, the Information, these Terms and the Page Disclaimers will be governed by and construed in accordance with English law. All disputes or claims arising out of or in connection with the Site, the Information, the Page Disclaimers or these Terms shall be submitted to and be subject to the exclusive jurisdiction of the English courts.

 

Contact us
Central administration
RBC Investor Services Limited
Société à responsabilité limitée
14, Porte de France
L-4360 Esch-sur-Alzette, Grand Duchy of Luxembourg
RCS Luxembourg: B171349

Registered office:
Riverbank House, 2 Swan Lane
London, UK
EC4R 3AF
Registered with the Registrar of Companies for England and Wales under number 05586623

Contact an RBC Investor Services representative in your region.