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Benefits paymentsfrançais

RBC Investor Services consistently ranks as a leading provider of superior pension custody services, including our Benefit payment services, which is available in Canada only.

RBC Investor Services remits more than 461,000 monthly benefit payments by cheque or electronic funds transfer in a timely and accurate manner. And our reporting and payment solutions are designed to meet the ever-changing and increasingly complex requirements of Canadian benefit plans.

All the services you need

RBC Investor Services provides a flexible, responsive Benefit payments service tailored to meet the unique requirements of plan sponsors and their pensioners. Our service includes:

  • Pension and disability payments
  • Retirement allowances
  • Customised cheque stubs or electronic funds transfer (EFT) advices including broadcast messages for larger groups
  • Electronic transfer of funds to U.S. accounts
  • Tax reporting and remittance
  • Refund payments
  • Extensive suite of standard or customised reports for plan sponsors
  • Personalised pensioner assistance
Resources

For answers to commonly asked questions, visit our FAQ section. To make an address change or to request an electronic deposit of your payment, simply download our Pensioner forms.

We put all the latest Benefit payment news at your disposal. In addition, there are valuable Links to important information for pensioners.